Possible outage of SalesScreen on TV-screen.

Incident Report for SalesScreen

Resolved

This incident has been resolved.
Posted Nov 10, 2017 - 11:24 CET

Update

The issue has been mitigated.
It was affecting only a small portion of our customers using an earlier generation of Dogu Connect.
We are investigating what the core issue was.
Posted Nov 10, 2017 - 08:48 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2017 - 08:46 CET

Investigating

We have received several reports that SalesScreen is not properly loading on TV-screens.
We are investigating the issue and will update this incident as soon as we have narrowed down what the issue is.
Posted Nov 10, 2017 - 08:16 CET