SalesScreen
All Systems Operational
Web   ? Operational
Mobile   ? Operational
Screens   ? Operational
API   ? Operational
Support System   ? Operational
Support Chat   ? Operational
Billing   ? Operational
Email Delivery   ? Operational
SMS Delivery   ? Operational
Documentation Page   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web - Response Time
Fetching
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018
Resolved - Our service provider has confirmed that the incident has been resolved, and all our services are back to normal.
Jun 20, 08:16 CEST
Monitoring - The problem appears to be fixed, and all services are currently operating normally. We will continue to monitor the situation.
Jun 19, 22:07 CEST
Identified - Our service provider is currently having problems, which may affect the availability of some parts of SalesScreen. We are actively monitoring the situation and are in contact with the service provider to solve the problem as soon as possible.
Jun 19, 20:38 CEST
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Resolved - The origin of the problem have been identified to be caused by an infrastructure update by our service provider, that temporarily affected the availability of a system component responsible for report calculations. The component is now fully operational again.

Some customers may have experienced either missing or duplicate entries for points, XP, feed posts, etc for single reports. We are currently working to correct this and expect to have this fixed within the end of the day.

We will be working to improve the resiliency of the affected component to avoid similar problems in the future.
Jun 14, 15:27 CEST
Monitoring - The sub-component appears to be operating normally again. We are carefully monitoring the situation.
Jun 14, 12:55 CEST
Investigating - We are investigating a problem with one of our sub-components. This component affects all calculations made based on reports, such as events, points, XP, competitions and so on. Updates on screen will also be affected.

We are working with our service provider to determine the precise nature of the problem.
Jun 14, 12:25 CEST
Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.