SalesScreen
All Systems Operational
Web   ? Operational
Mobile   ? Operational
Screens   ? Operational
API   ? Operational
Support System   ? Operational
Support Chat   ? Operational
Billing   ? Operational
Email Delivery   ? Operational
SMS Delivery   ? Operational
Documentation Page   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web - Response Time
Fetching
Past Incidents
Jan 22, 2019

No incidents reported today.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019
Resolved - Over the last 2 days we have experienced intermittent problems with the performance of our web-dashboard. At seemingly random intervals we were seeing spikes in the consumed CPU and memory consumption on our servers. We have automated systems in place to assign more resources when such spikes occur, but even with the additional resources our servers were struggling. In the end we were forced to restart the application process for our servers to fully recover.

This problem resurfaced a couple of times over the last two days, meaning customers would experiment slower response times than usual, and in short periods the web-application would be unresponsive. Some customers might have seen error messages when trying to load the web-dashboard during these periods.

We have identified the root cause of the problem, and taken steps to make sure this problem will not resurface. We will also look into how we can improve the process for automatically adding more resources to our servers, as this process in some cases introduced additional delays.
Jan 16, 16:27 CET
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.