Issues adding reports
Incident Report for SalesScreen
All events for the affected reports have now been re-processed.
Posted Mar 26, 2024 - 19:24 CET
We are continuing to monitor for any further issues.
Posted Mar 26, 2024 - 15:52 CET
The underlying issue has been identified as a messaging component that had reached maximum capacity. This means reports were successfully stored, but an error message would be displayed as the messaging component could not be reached. Furthermore, all functionality that subscribes to report events stopped working. As of 13:15, all new report events have been generated as expected. We are currently working on regenerating events for reports added between 12:00 and 13:15.
Posted Mar 26, 2024 - 15:52 CET
We have identified the issue and deployed a fix. We are monitoring to confirm that the issue has been fully resolved.
Posted Mar 26, 2024 - 13:23 CET
We are investigating an issue with adding reports from the web dashboard
Posted Mar 26, 2024 - 13:14 CET
This incident affected: Web, Mobile, and API.