SalesScreen unresponsive / slow

Incident Report for SalesScreen

Resolved

The service is back up and running again, and speeding up to normal performance.

Posted Sep 29, 2017 - 14:42 CEST

Monitoring

We are currently switching the Web Dashboard Server, so the service should be coming back up now

Posted Sep 29, 2017 - 14:37 CEST

Update

The problem is only related to the SalesScreen Web Dashboard, mobile applications, integrations and TV-screens are working as intended.

Posted Sep 29, 2017 - 14:35 CEST

Investigating

We picked up a notification about SalesScreen Web dashboard becoming unresponsive and slow. Currently investigating the issue at hand

Posted Sep 29, 2017 - 14:12 CEST