Connection Issues

Incident Report for SalesScreen

Resolved

This incident has been resolved

Posted Jan 25, 2023 - 12:18 CET

Monitoring

Most users should see recovery and be able to connect to our services. We continue to monitor the situation.

Posted Jan 25, 2023 - 11:12 CET

Identified

Our hosting provider is experiencing issues with their network infrastructure, which affect connectivity to all SalesScreen services.

We are monitoring the situation and will share updates as soon as more is known.

Posted Jan 25, 2023 - 09:51 CET

Investigating

Some customers might be experiencing problems with connecting to SalesScreen services. We are currently investigating the issue.

Posted Jan 25, 2023 - 09:23 CET

This incident affected: Web, Mobile, and API.