Our internal monitoring is showing recovery in all regions. We are still actively monitoring the situation.
If you are still experiencing issues connecting to the SalesScreen service, please get in touch with our support team.
Posted Jul 30, 2024 - 16:31 CEST
Identified
Microsoft (our service provider) is experiencing an incident with their network infrastructure, which is affecting connectivity to their services in some regions. This also affects connectivity to the SalesScreen service for the ones affected. We are monitoring the situation.
Posted Jul 30, 2024 - 15:32 CEST
Investigating
Some customers are experiencing problems with connecting to the SalesScreen service. It appears to be limited to specific regions, including the UK. We are actively investigating the issue.