SalesScreen on screens is experiencing connectivity issues

Incident Report for SalesScreen

Resolved

This incident has been resolved.
Posted Oct 24, 2016 - 11:49 CEST

Monitoring

We have now deployed a fix that will resolve this issue.
It should take a few minutes for the Intel NUC to refresh and work as it should.
If you are still experiencing issues with this, please notify us immediately (support@salesscreen.com).
Thanks a lot for your patience.
Posted Oct 24, 2016 - 10:09 CEST

Identified

We have identified the issue as affecting solely screens connected to an Intel NUC (Dogu Connect) and are working on a fix.
Posted Oct 24, 2016 - 09:08 CEST

Investigating

We are actively investigating this issue.
Posted Oct 24, 2016 - 08:47 CEST